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Workflow agents

Workflow agents carry out a defined piece of work using approved tools and information, with people involved where judgment or authorization is required.

Discuss a project
A goal guides the agent. It uses tools to complete the work, with human review when needed.

From source to use

How it works.

  1. Map

    Your team’s workflows

  2. Connect

    Tools, decisions, and human review

  3. Run

    Agents that carry out real work

What goes in

The input is a workflow your team can describe: its trigger, information, tools, decisions, handoffs, exceptions, and definition of done. Examples show where work varies or needs human control.

How the agent is built

We map the work before connecting systems. Instructions, tool access, decision rules, and review points become explicit. Tests cover intended paths, missing information, stopping, and escalation.

What you receive

The result is an agent and operating workflow for a defined job. Deliverables can include connected tools, task logic, human review steps, and evaluation criteria.

Useful distinctions

Questions about workflow agents.

Which workflows are a good fit for an agent?

Good candidates have a clear objective, accessible inputs, repeatable actions, and an observable outcome. Important exceptions need deliberate review or escalation paths.

Where does human review belong?

Review belongs wherever context, risk, policy, or authorization makes an automatic decision inappropriate. Those points are designed into the workflow.

Can an agent use our existing tools?

Often, yes. Feasibility depends on the tool interface, permissions, data boundaries, and required actions. We assess those constraints during scoping.

Have a difficult project?

Bring us the hard part.

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